AI for Customer Care Routing at Wix - Making The First Step of Reinforcement Learning
Please notice: This post is part 2 of " AI for Revolutionizing Customer Care Routing System at Wix ". Call centers, similar to most...
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Welcome!
So who am I?
Appleid Data Scientist at Wix.com
M.Sc. in Industrial Eng. at Tel-Aviv University
A curious person, with a simple mindset:
"Data science is not just about the numbers, it is a tool to unlock what is possible in every part of life"
Ofir Magdaci
Publications
About Me
I’ve always loved having the opportunity to share my ideas, opinions and work with others around me. I believe in staying true to science and am an advocate of multidisciplinary work. Creating unique and interesting content is my main priority, and I invite you to dive into my world.
For any matter, don’t hesitate to get in touch!
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